Frequently Asked Questions

 

Get Involved

Can I donate to HoG online?
Yes!  The online donation system is secure and easy-to-use. You can even make your donation in honor or in memory of someone.  And, you can designate how your donation should be used.  At the top of the screen click on the Get Involved tab to learn more.

Is it safe to use my credit card on www.hog.org?
Yes, your personal and financial information is protected.  To learn more, view our privacy policy.

My HoG

Why should I create a My HoG account?
If you create a My HoG account www.hog.org you’ll be able to set your subscriptions to receive up-to-date information on issues that affect you.  You can also choose to receive the monthly Horizons in Hemophilia newsletter.  And, once you’ve signed up, you won’t have to re-type your personal information when you use the online donation system.  Clients who want to use the pharmacy online ordering system will need to create a My HoG account.

What if I've forgotten my password?
Just enter your email address and click on the red forgot password link.  Then, follow the prompts to have your username or password emailed to you.  If you’re still having trouble, send an email to webmaster@hog.org.

How can I change my password?
After you sign in, click on the My HoG tab at the top of the screen, then click on the My Profile tab on the left of the screen.  Then, click on Change Your Password.

Pharmacy

Can I place my factor order online?
Yes!  With Hemophilia of Georgia's online order system, clients can place orders for factor and supplies online at any time.  Simply sign up in My HoG to get started or read the detailed instructions about using the online ordering system.

I live in a country where factor concentrate is not available.  Can Hemophilia of Georgia send me free factor?
Unfortunately, no.  You can contact the World Federation of Hemophilia at wfh@wfh.org.  They may be able to assist you.

Additional Information

I am writing a report on hemophilia for school.  Can you tell me everything I need to know?
You can find most of the information you are seeking at these websites:

Programs and Services

I don’t live in Georgia.  Can I apply for your scholarship program.
No.  The John W. Youtsey Memorial Scholarship is for Georgia residents who meet a series of requirements.