Customer Service
HoG's Managed Care Contract Specialist makes home visits throughout the state to make sure you are pleased with the services that our pharmacy provides.
Client Services
Your satisfaction is priority Number One!
Assistance with Insurance Issues
The Managed Care Contract Specialist is readily available to speak with you regarding your insurance coverage for your clotting factor and related medications. If you are currently unable to purchase from the HoG pharmacy, let us know. We will work with your insurance company to become a provider. HoG Social Workers will work with you if you need assistance obtaining or keeping medical insurance coverage.
Negotiation of Managed Care Contracts
To ensure that all of our clients have access to our pharmacy, HoG develops relationships with managed care companies.
Non-Georgia Resident Pharmacy Program
If you live in Alabama, Florida, North Carolina, South Carolina, or Mississippi, you may be able to purchase your factor from HoG. Please contact the Managed Care Contract Specialist for more information at 770-518-8272.
Customer Satisfaction
Please contact the Managed Care Contract Specialist if you need any assistance with pharmacy services or insurance issues.
