Customer Service

 

HoG Pharmacy Quality Assurance Statement

The Hemophilia of Georgia pharmacy strives to provide the best possible service. Your order from the HoG Pharmacy will:

  • be tracked and delivered to the correct address
  • arrive when promised
  • be packed carefully
  • contain the right medications and supplies

If your order does not meet these standards, please call Jenny Truesdale or any member of the pharmacy team at the pharmacy immediately at 770 518-8272 or 800 866-4366.  You can also send an email to pharmacy@hog.org

HoG Pharmacy Team

Customer Satisfaction Survey

How are we doing? Please let us know by completing a brief online survey at www.hog.org/survey or calling any member of our pharmacy team at 770-518-8272 to take the survey over the phone. Your feedback is important. Survey results are reviewed regularly and shared with management. 

Accreditation Commission for Health Care

The HoG pharmacy is accredited by the Accreditation Commission for Health Care, Inc. (ACHC).  Please call us if you are unhappy with our service.  You may also contact ACHC at 919 785-1214.

Thank you for choosing the HoG pharmacy.